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Episodes
"One Thousand Paces And Not One Step More!"
Most people I know are in a hurry. Especially many of the drivers I encounter on the roadways. Unfortunately, our busy schedules force us to always look toward the next task or appointment and leaves little margin for...
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When In Rome…
The phrase, “When in Rome, do as the Romans do” is credited to St. Ambrose who while in Rome fasted on Saturday and while he was at his home church in Milan, he did not. To observe the practices and traditions of a...
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090 – "HELP! I Don't Want to be a Salesperson!"
Many people regard selling as a less than respectful occupation even though we all engage in the selling process on a daily basis. Unfortunately, most of us have had a negative sales experience. For example: If a...
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Are You Interesting?
Most people want to be interesting. They want to be thought of as sociable, humorous and a good conversationalist. Unfortunately, this causes people to talk too much, try to be cool or clever and witty. According to...
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The Serendipity of Doing Business Right
When you are in business, sometimes things go wrong. A delivery is delayed or arrives damaged or the product or service may not meet the customer’s expectations. It has been my experience that it is not the problem...
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The Core of Your Values
I have heard it said that if you don’t stand for something…you will fall for anything. When was the last you were challenged on what you believe or value? I heard business coach Chuck Bowen ask a group of...
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Honest and Sincere Appreciation
I was recently asked if our current generation of young people are learning good communication skills. I told her honestly that unless parents teach it at home or they seek these skills on their own, they may not...
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Selling Yourself
I have often used the analogy of a well executed job interview as a parallel to an effective sales process. Most people will agree that during a job interview, the product is you. I want to add that you are always a...
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Overnight Success
I live just south of Nashville Tennessee where many aspiring musicians come to pursue their dreams of success in the music business. When the public first hears the name of an up and coming star they are sometimes...
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Did my son just quote Dale Carnegie?
There are few things more beneficial to having successful relationships than learning good communication skills. Effective communication is a learned skill. My professional life was changed twenty-eight years ago in...
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Challenged and Inspired
My younger son served as an intern at our church this summer working in the children’s ministry. The staff invited families of the eleven interns to a dinner to thank them and celebrate the end of a great summer. I...
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Great Expectations
Before your imagination takes you to the Charles Dickens tale of the orphan Pip and his adventures with Miss Havisham and Estella, let me simply state that we all have expectations of the people we interact with....
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