All Episodes
Episodes
Will They Miss You?
Face it, there are some people we connect with and really like and others just seem to rub us the wrong way. Which one are you and is it under your control? Recently I spoke to a person in an office where they receive...
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The Five Predictors of Success
I speak to a lot of people who are working to improve their existing business or start up a new one. This is one of my favorite topics and it is one of the many reasons I decided to become a sales coach. As I listen...
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Walk Away Power
I have heard this phrase used in business and sales to describe a relationship with an undesirable client who may not be worth the continued investment of your time. I believe it can benefit you in many other areas of...
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Selling Ice To Eskimos
This phrase falls in line with a multitude of sayings people have created to portray a great salesperson. I understand this is considered a form of flattery and is meant to say that a person has mastered the art of...
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To Email or Not To Email…
Email has been a welcome technology for most of us, especially in business. It allows us to exchange information as fast as our internet will take us. We can include attachments such as proposals, pictures and links...
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Price Versus Value; Part Two
In Part 1, I asked, “Is it ever appropriate to pay more?” I went on to describe the concerns of a restaurant owner and whether he should charge for water. Later that day, I went shopping for my Father’s Day present....
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Price Versus Value; Part One
Is it ever appropriate to pay more? Can paying more be a negative? We will explore these questions with two experiences I had a few days ago. My good friend Jason Cruise and I enjoyed lunch at one of our favorite...
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Ten Percent Better
Customers are more educated and have more options than they ever have. That is why it is important to set yourself apart from the crowd. Dan Miller says that this can be accomplished by doing business ten percent...
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That Can't Happen
Is the customer always right? Absolutely not! The real question is; what will you gain by arguing and disagreeing? Your success with an unhappy customer will correlate with your ability to properly communicate and set...
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It’s Not Just a Three Day Weekend
I read these words in a post from a friend of mine on Facebook. It had an impact on me because at that moment I was thinking of how much I planned to enjoy this weekend with my family. However, I had not given one...
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010 Shark Tank Fan Podcast
Welcome to Episode 10 of the Shark Tank Fan Podcast. In this episode Pierce and Steve discuss the show that aired on May 13th. They review “Citi Kitti”, Update on the “Voyager Air Guitar”, “Samson Martin”, “Aldo Orta...
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Nice Guys Finish Best
Whoever said, “Nice guys finish last,” did not understand the true meaning of winning and losing. Dale Carnegie wrote in How to Win Friends and Influence People that if you want to win people to your way of thinking,...
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